Return & Refund Policy
Table of Contents
Overview
FreePermitApp is operated by Summit Audience Segments, LLC. This Return & Refund Policy applies to any transactions you may make through FreePermitApp or in connection with Summit Audience Segments, LLC's services.
Because FreePermitApp is primarily a free informational resource, most users will have no need for a refund. If you have made a payment in connection with FreePermitApp or any Summit Audience Segments, LLC service, please review the relevant sections below.
Digital Products & Services
If Summit Audience Segments, LLC offers any paid digital products, reports, or services through FreePermitApp, the following policy applies:
7-day money-back guarantee: If you are not satisfied with a paid digital product or service, you may request a full refund within 7 days of purchase, no questions asked.
After 7 days: Refund requests submitted more than 7 days after purchase will be evaluated on a case-by-case basis. We will consider factors including whether the product was accessed or downloaded, technical issues, and other relevant circumstances.
Digital products that have been fully downloaded and accessed are generally non-refundable after the 7-day window, except in cases of material defect.
Affiliate Purchases
FreePermitApp may link to products sold by third-party merchants through affiliate relationships. We do not process, fulfill, or control those transactions. Refund and return policies for affiliate purchases are governed entirely by the respective merchant.
For refunds on affiliate purchases, contact the merchant directly. Common affiliate partners and their return policies:
Amazon: Standard Amazon return policy (generally 30 days)
LowerMyRx: See lowermyrx.com for discount card terms
Steve's Goods: See stevegoods.com for return policy
Other merchants: See the merchant's individual website
Billing Disputes
If you believe you have been charged incorrectly, contact us immediately. Do not initiate a chargeback before contacting us — we will work with you to resolve any billing issues promptly.
Contact us at info@summitchannelsegments.com with your order details, and we will respond within 2 business days.
How to Request a Refund
To request a refund:
1. Email info@summitchannelsegments.com
2. Include your name, email address, order or transaction ID, and reason for the refund request
3. We will confirm receipt within 1 business day
Processing Time
Approved refunds are processed within 5–10 business days. Refunds are issued to the original payment method. If the original payment method is unavailable, we will work with you on an alternative resolution.
Contact
Refund and return questions: info@summitchannelsegments.com
Summit Audience Segments, LLC